Method Process Safety

Introduction to Human Factors in safety Process Safety Training Course

A 1-day course providing delegates with an overview of human factors, how they can impact your organisation and how to recognise, evaluate and control human error and human factors risk. Provides practical knowledge and techniques to help improve safety in safety critical industries such as chemical manufacture, rail and healthcare. Delivered using a mixture of presentations, facilitated discussion and interactive sessions.


Classroom Training

The Course is delivered over 1 day in public classroom sessions.

Live Online

Live Online Training

The Course is delivered as 2 x 4 hour sessions (usually mornings) over 2 days.

Course Content

    Introduction to Human Factors in safety critical applications

  1. A general overview of human factors
  2. The importance of human factors and its relevance to safety critical industries
  3. Overview of what influences human performance
  4. The key standards and legislation

    Risk Management by Reducing Human Error

  1. Overview of human error and the different types of errors
  2. Sources of human error
  3. The typical causes of human error
  4. Methods to mitigate human factors risk
  5. An overview of HEART – Human Error Assessment and Reduction Technique
  6. Consideration of human factors in LOPA (layer of protection analysis)

    Human Factors in Design

  1. How human factors influence design
  2. Writing procedures with people in mind

Who should attend

Anybody with a responsibility for people, safety and their working environment. Particularly, managers, operators, supervisors who are interested in reducing the risk associated with human error.

Pre qualification

After this course you will be able to

What you will get

Meet the Facilitator

Lucy Glasgow

Lucy Glasgow

Lucy Glasgow is an expert on human behaviour and human error. She brings insights from a career spent in air traffic control to helping people to understand the causes of human error within other safety critical industries.

Course Options

Course Enquiries

If you have any further questions, please contact us and if you wish to proceed, check the course diary to reserve a place.


Customised Training

Our =Method "Introduction to Human Factors" training course can be adapted to suit an individual company (e.g. using examples relevant to your specific industry), and delivered in-house as a private course, Please contact us with your requirements.

Check your diary and reserve a place

Live Online Learning
Classroom Learning
October 10 - October 11 2024
Live Online

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